Contact us on +233598931528 or Via email: support@norghamart.com
Last Updated: 30/05/2025
Welcome to Norghamart! This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our SaaS online store builder ("Service") in compliance with Ghanaian data protection laws, including the Data Protection Act, 2012 (Act 843). By accessing or using Norghamart, you consent to the terms of this Privacy Policy. If you do not agree, please do not use our Service.
This policy applies to all users in Ghana, including merchants, customers, and visitors interacting with stores built using Norghamart.
We collect various types of information to provide and improve our Service:
Account Information: Name, email, phone number, business details, billing address.
Customer Data (for merchants): Order details, customer names, shipping addresses, payment information (processed via secure third-party gateways).
IP address, browser type, device information, operating system.
Log files, pages visited, time spent, interactions with the Service.
Cookies, web beacons, and similar technologies to enhance user experience and analyze trends.
We use collected data for the following purposes in compliance with Ghanaian law:
Providing & Improving Service: To operate, maintain, and enhance Norghamart.
Customer Support: To respond to inquiries and troubleshoot issues.
Personalization: To customize user experience and recommend features.
Analytics & Marketing: To analyze trends, track performance, and send promotional communications (with consent).
Security & Fraud Prevention: To detect and prevent misuse of our Service.
We may share data under the following circumstances:
Service Providers: With trusted third-party vendors (payment processors, hosting providers, analytics tools) necessary for business operations.
Legal Compliance: If required by Ghanaian law, court order, or government request.
Business Transfers: In case of mergers, acquisitions, or asset sales, user data may be transferred with user notification.
We do not sell your personal information to third parties for marketing purposes.
We implement industry-standard security measures in line with Ghana’s Data Protection Act, including:
Encryption: Data transmitted via SSL/TLS.
Access Controls: Restricted access to personal data.
Regular Audits: Security assessments to prevent vulnerabilities.
In case of a data breach affecting Ghanaian users, we will notify the Data Protection Commission (DPC) and affected individuals as required by law.
You have the following rights under Act 843:
Access & Correction: Request a copy of your data or update inaccuracies.
Deletion Request: Ask for deletion of personal data (unless retention is legally required).
Opt-Out of Marketing: Unsubscribe from promotional emails via the link provided.
Cookie Preferences: Adjust browser settings to manage cookies.
We use cookies for:
Authentication, security, and session management.
Analytics to improve performance.
Advertising (with user consent).
Disabling cookies may affect some Service features.
Our Service may contain links to external websites. We are not responsible for their privacy practices. Review their policies before sharing data.
We retain data only as long as necessary for:
Providing the Service.
Legal, tax, or accounting requirements under Ghanaian law.
Resolving disputes or enforcing agreements.
Inactive accounts may be deleted after [specified period] of inactivity.
Norghamart adheres to Ghana’s data protection regulations, ensuring:
Lawful, fair, and transparent data processing.
Purpose limitation and data minimization.
Secure storage and restricted access.
We may update this Privacy Policy periodically. Changes will be posted here, and significant updates will be notified via email or in-app s.
For privacy-related questions, requests, or complaints under Ghanaian law, contact:
Email: [whatsapp@norghamart.com]
Address: Paga, Upper East Region - Ghana
Data Protection Officer (DPO): [If applicable, provide contact details]
You may also lodge a complaint with the Data Protection Commission of Ghana if you believe your rights have been violated.